Despatch Supervisor

£33,000 – £37,000 plus over time + 33 days Holiday

Supervise a team of 4, despatch, packing, export, and goods inwards operations within a manufacturing environment. This hands-on role includes operation of heavy-duty overhead cranes and forklift trucks across several buildings.  There are potential future responsibilities as a trainer for lifting and handling activities.

Must be computer literate to manage the required processes on the company ERP system plus common tasks in Microsoft Excel / Word and other Office packages.

Key Responsibilities

Despatch & Packing

• Coordinate outbound shipments in line with production schedules and customer requirements

• Supervise packing of engineered products and components to meet quality and specification standards

• Maintain packaging accuracy, integrity, and compliance with labelling policies

• Liaise with hauliers and transport teams for collections and deliveries

Export Duties

• Ensure that the correct commercial invoices, packing lists, customs declarations, and certificates of origin are assigned to goods being despatched

• Work with freight forwarders and customs agents to ensure best value and service is achieved for the company

• Maintain export documentation in accordance with audit and legal standards

Goods Inwards

• Receive and inspect incoming materials and deliveries

• Validate items against purchase orders and resolve discrepancies

• Record deliveries using ERP system

• Coordinate safe unloading and storage of goods

Equipment Operation

• Safely operate overhead cranes for lifting and moving heavy components

• Use forklift trucks for material handling and pallet movement

• Maintain certification and logbook of equipment operations

• Adhere to strict safety protocols for machinery use

Team Leadership & Training

• Supervise logistics and warehouse operatives across multiple areas

• Manage team workload based on operational priorities

• Provide coaching and performance feedback

Systems & Compliance

• Use ERP system for tracking goods in/out, despatch, and stock control

• Ensure HSE compliance throughout operations

• Drive continuous improvement in packing, storage, and workflow processes

Person Specification

Criteria

Details

Experience

3+ years in logistics within engineering/manufacturing

Equipment Certification

Forklift and overhead crane certification (or willingness to attain)

Export Knowledge

Familiar with shipping paperwork and international regulations

Technical Familiarity

Knowledge of engineered components and packing requirements

IT Proficiency

Computer literate, including Microsoft Office and ERP systems

Leadership

Ability to lead a multi-functional team and foster development

Compliance Awareness

Strong understanding of HSE and trade compliance standards

Working Conditions

• Based in a production environment

• Hands-on role involving physical activity and heavy equipment

• Shift flexibility and overtime may be required from time to time

• Fast-paced environment with high standards for safety and precision

Other

• Must be eligible for enhanced UK national security clearance which requires you to be a UK passport holder and willing to obtain this as required

For more information or a confidential call please apply.

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