Office Administrator (Credit Insurance & Know Your Client)

  • Part Time
  • Hanley

Part Time 25 hours per Week £16,665 to £20,000 Based on Experience + c.20 days holiday  (£25,000 to £30,000 ProRata)

Based at our Hanley HQ, the role will be to oversee the administration of the sales credit insurance across the UK Group and the administration for the know your customer (KYC) checks that the Group has to perform on all customers. Extensive training will be provided.

We are looking to recruit an experienced Office Administrator, whilst this is a unique role within the Finance/Credit Control department, specific Credit Control or Customer Administration could be an advantage however not essential as this is a very different role and full training will be given. We can be flexible on the start time so could be any time from 8.30 to 9.30 (which may be ideal to fit in with School drops) and being a 5 hour day (plus half an hour for lunch) you could work 8.30 to 2pm or 9am to 2.30 or even 9.30 to if suits you better.

Working within a busy professional office where you will (after training) take over full responsibility for managing two areas of the business, the Credit Insurance and KYC (Know your Clients) checks. The role has been (up to know) carried out by one of the accountants however due to Global expansion we now need to recruit a dedicated, confident professional to manage the following …

Main duties

Credit Insurance

  • Apply for new limits/increases of limits as per requests from sales
  • Weekly monitoring of discretionary limits
  • Weekly monitoring of reportable invoices
  • Monthly checks that limits match back to insurance provider, discretionary limits are still within the maximum across the Group
  • Regular checks for limits that can be reduced/cancelled
  • Regular checks on the Director approved limits
  • Monthly declaration sheet reviews and quarterly uploads to insurance provider
  • Monitor insurance provider communications and upload trading experiences where requested

Know Your Client Checks

  • Use the KYC provider’s system to perform KYC checks on new customers as requested
  • Daily KYC checks on existing customers who have placed new orders
  • Investigate KYC update alerts to check if they are applicable to the Group’s customers
  • Escalate KYC checks that require Director sign off and approval

We offer full training/hand over period from the current KYC Administrator, a flexible competitive salary based on your experience.

Reference ID: OfficeAdminKYC&CreditInsurance

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